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Frequently Asked Questions
1.
The activity I downloaded is a ZIP file, what should I do with it?
2.
The downloaded file from the Activity Exchange crashes the application that it is supposed to work with
3.
I downloaded and unzipped an activity on Mac OS 8.6 or 9 and nothing happens when I double click the activity
4.
I signed up for the Activity Exchange but I can't log in
5.
How do I change my Password?
6.
I forgot my password or sign in information. What should I do?
7.
I get a 'corrupted file' message when I try to import an IntelliPics activity into IntelliTools Classroom Suite. What do I do?
8.
I don't recognize the activities file extension, what program opens the file?
9.
What is the difference between IntelliPics and IntelliPics Studio activities and how can I tell them apart?
10.
How do I open an IntelliPics activity with IntelliPics Studio and IntelliTools Classroom Suite?
11.
Where does IntelliTools stand on copyrighted material?
12.
How do I find version 3.2 templates after I upgrade to 4.0?
Q & A Message Board
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01/28/10
region5
admin password
If someone changes the administrator password, then forgets what they changed it to, how can it be reset back to 'administrator' or something like that?
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